Wendy Nicklin

President (Board Chair)

International Society for Quality in Health Care (ISQua)

A valued active partner in discussions about improving the quality of health care, Wendy is a recognized health care leader across Canada and internationally. Obtaining her academic degrees at McGill University, Wendy has extensive experience as a critical care nurse and in progressive leadership positions. She has participated in many provincial and national initiatives, such as the National Steering Committee for Patient Safety, and as a founding Board member on the Canadian Patient Safety Institute Board for 8 years, working to contribute to its establishment and success. During over 11 years as the President and Chief Executive Officer of Accreditation Canada, Wendy led a significant renewal of the approach to and value of accreditation. Her global leadership about accreditation is well regarded.
Wendy became President (Board Chair) of the International Society for Quality in Health Care (ISQua) in 2017, after 7 years on the ISQua Board. She is a previous Chair of the ISQua Accreditation Council for the International Accreditation Program, an Expert, a Fellow, Mentor and an ISQua surveyor. In addition to the ISQua board, she serves on several other boards including Hospice Care Ottawa and Salus Global. Her term was recently completed on the Board of the Healthcare Insurance Reciprocal of Canada (HIROC). She is a member of the Committee on Accreditation of Canadian Medical Schools (CACMS) and a member of the Institute of Corporate Directors (ICD), completing the ICD-Rotman Directors Education Program (ICD.D). An Emeritus member of CHLNet, she co-chairs the CHLNet Leadership Exchange and Acceleration Working Group. Wendy received the Woman of Distinction Award – Health Services in 1999, the Canadian Nurses Association Centennial Award in 2008, the CCHL Eastern Ontario Chapter Award for Distinguished Service in 2012, and the University of Ottawa Telfer School of Management Preceptor award for 2016. With a strong commitment to effective governance and focusing on quality, safety and leadership, Wendy has numerous publications to her name and has given many presentations nationally and internationally. She has academic appointments to Queen’s University and the University of Ottawa.
Wendy Nicklin
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